Delivery issues

Late deliveries, wrong address, contact driver.

• My order is late — what do I do?

  Check the tracking page for the driver’s live ETA. If they’ve arrived but you can’t find them, tap “Call driver”.

• I entered the wrong address

  If the driver hasn’t picked up the order yet, you can still edit the order from the tracking page. After pickup, call the driver directly.

• My food arrived cold or damaged

  Email support@favornoms.com with your order number and a photo. We’ll process a refund.